Privacy Policy

Personal Identification

When you contact us, submit a project inquiry, or engage our services, we may collect:

• Full name, email address, and phone number
• Company name, job title, and industry vertical
• Project scope, budget range, and timeline details

Usage & Technical Data

We automatically collect certain technical information when you visit our website:

• IP address and approximate geographic location
• Browser type, operating system, and device identifier
• Pages visited, time spent on site, and referral source
• Interaction events such as clicks, scrolls, and form completions

Communications

We retain records of messages, inquiries, and correspondence you send to us for support, business, or legal purposes.

We use the information we collect to:

• Deliver, operate, and continuously improve our services and website
• Respond to inquiries, proposals, and support requests
• Send project updates, invoices, and service-related communications
• Analyze usage patterns to enhance the website experience
• Comply with applicable legal and regulatory obligations
• Detect and prevent fraud, abuse, or security incidents

We do not use your information for automated profiling, behavioral advertising, or any purpose not described in this policy without your prior consent.

CRUD.IT does not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service Providers — trusted vendors who assist with hosting, analytics, payment processing, and communications, bound by confidentiality agreements
• Legal Compliance — when required by applicable law, court order, or government authority
• Business Transfers — in the event of a merger, acquisition, or asset sale, subject to the same privacy protections described here
• With Your Consent — for any other purpose with your explicit prior authorization

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or disclosure:

• TLS/SSL encryption for all data transmitted in transit
• Encrypted storage for sensitive data at rest
• Role-based access controls limiting data access to authorized personnel only
• Regular security assessments, audits, and penetration testing
• Documented incident response and breach notification procedures

While we take security seriously, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and secure channels when communicating sensitive information.

Our website uses cookies and similar technologies to enable core functionality and improve your experience:

• Essential Cookies — required for the website to function correctly (session management, security)
• Analytics Cookies — help us understand how visitors interact with our site to inform improvements
• Preference Cookies — remember your settings and choices across sessions

You can control or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect website functionality.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request erasure of your personal data, subject to legal retention obligations
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest
• Opt-Out — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at contact@cruditsolutions.com. We will respond within 30 days.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy:

• Active Clients — for the duration of the engagement plus five (5) years thereafter
• Prospects & Inquiries — up to two (2) years from last contact, or until opt-out
• Legal & Financial Records — as required by applicable Philippine law and international regulations
• Analytics Data — aggregated and anonymized after twenty-six (26) months

When data is no longer required, we securely delete or permanently anonymize it.

Our website may contain links to external websites or integrate with third-party platforms (e.g., Calendly, Google Workspace, payment gateways). These services are governed by their own privacy policies and practices.

CRUD.IT is not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policy of any external service before providing your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify active clients via email when changes materially affect them
• Post a visible notice on our website for significant updates

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to our team:

• Email: contact@cruditsolutions.com
• Phone: +63 945 9703 648
• Address: Office Center 08R-1, Clark Center Jose Abad Santos Avenue, Clark Freeport, Mabalacat City, Pampanga, Philippines

We are committed to resolving any privacy-related concerns promptly and transparently.